A proven track record of working as a Sales and General Manager with over 10 years experience in all aspects of e-trade, foreign trade and logistics. Highly motivated and successful in optimizing business and team potentials, whilst achieving goals, and delivering the highest standards in very difficult trading conditions. Believing that the ability to monitor market trends, sales integrity and sound customer follow-up while inspiring others maximizes profits, staff and customer retention.
State University of New York At Binghamton
2001 - 2003
Master of Business Administration (MBA) in MIS & Operations Management
Istanbul Technical University
1996 - 2000
Bachelor of Science in Metallurgical Engineering
KOSGEB Entrepreneur Funding 2013
Data Center Management Project for Universal Instruments, Spring 2003
The Replication Station Business Plan Binghamton Univ. First Annual Entrepreneurship Competition Winner, Fall 2002
WebClothes.com Local Firm Project, Market Analysis, Spring 2002
State University of New York Certificate of Achievement as an international student
Via Trade & Logistics > Owner
04/2013 - present (Esenyurt, Istanbul TURKEY)
Start-up trade & logistics company supported by KOSGEB Entrepreneurship funding.
Providing export representative service to local manufacturers in Turkey and managing exportation.
Providing sales representative service to local manufacturers in Turkey through private shopping websites in Turkey and foreign markets in Europe, USA, Asia and Western Europe.
Stock merchandise in kid’s apparel and managing fash sales through private shopping websites such as Morhipo, Altıncı Cadde etc. and category based websites such as Hepsiburada, n11 etc.
Çocukfoni.com > Fouding Partner
09/12 - 03/13 (Esenyurt, Istanbul TURKEY)
Start-up private shopping website focusing on baby / kids products.
Managing website flash sales and events from local suppliers.
Horoz Logistics > Sales Director
08/10 - 08/12 (Haramidere, Istanbul TURKEY)
Leading a sales organization of 5 direct employees and indirect regional offices with responsibility of the total range of road transport services with a turnover of 5 million EUR new customers out of 12,5 million EUR Group turnover.
Achieved over 15% gross operational profitability from 2% within the first year
Recruited a new sales team, designed CRM based procedures and effectively managed and supervised office staff by planning and focusing on meeting sales targets on profitability and KPIs based on new customer contact, acquisition, proposals and visits.
Responsible for securing, managing and developing existing key accounts and maximizing profit and growth, through the formulation and development of new plans, initiatives, long-term client relationships and key business strategies. Analyzing management data and identifying trends and opportunities.
Intercombi Danube SRL - Country Manager
03/09 - 05/10 (Militari, Bucharest ROMANIA)
Increased revenue from scratch to close to 1 million EUR in one year, turned operational profit in less than 5 months at a startup company in Romania.
Generated profitable revenue through increasing international transport traffic by identifying strategic prospects in Romania as well as Western Europe.
Researched and negotiated with local suppliers for outsourced service such as warehousing, distribution, collection, customs clearance, office space, accounting etc. based on costs and procedures resulting in cost reduction
Increased revenue by using Romania as a HUB through trans-shipment services.
Established contacts directly with Romanian Authorities and European companies.
Recruited, trained and motivated a local workforce of 4 staff and 6 drivers, decided on salaries
Formulated and implemented a strategy to ensure that the business plan objectives were met by the right customer portfolio and overall operational structure of the group
Intercombi Transport & Logistics AS - Foreign Sales / Marketing & Partner Relations Manager
01/09- 03/09 Bahcesehir, Istanbul TURKEY
Reached 6 million EUR turnover foreign client and partner portfolio on yearly basis.
Responsible of a series of international cost cutting projects from implementation to completion.
Managed after sales services, including tender requirements and payment collections.
Leader of a foreign sales team of four people, providing strategic and tactical direction to ensure revenue, to reach profit targets and to meet client satisfaction
Forming a strategic partnership with major transport companies to offer new services to existing and new customers in order to generate incremental revenue.
Sold of international road transport, sea freight, warehousing, customs clearance and trans-shipment services to new and existing customers in foreign countries.
Developed profitable new business by managing foreign partner accounts, run sales activities including cold calling, database search, referrals and client networking.
Intercombi Transport & Logistics AS - Sales / Marketing & Customer Service Department Manager
10/04 - 12/08 Bahcesehir, Istanbul TURKEY
Leading sales and customer service team of 12 people to deliver revenue growth and profit growth at existing and new territories.
Generated profitable revenue through increasing international transport traffic by identifying strategic prospects in Turkey as well as Western Europe.
Developed sales opportunities and large strategic initiatives in areas of int. transport and logistics through implementing marketing strategies and organizing sales weeks in Europe.
Oversaw and managed information flow by working collaboratively with foreign agents and customers in Europe as well as operations teams and customer representatives.
Was responsible of preparing proposals for yearly freight tenders, renewing agent contracts, monitoring day-to-day operations and following accounting records.
Worked as project and key account manager of foreign customers managing int. transport, Turkey wide dist., within European and Europe to Middle East / CIS country deliveries.
Responsible of tender questionnaires, SOP compliances, KPI reporting.
Participated in SAP development team to implement CRM Modules.
E-Base Interactive, Inc. - Sales & Project Manager
02/03 - 03/04 Binghamton, New York USA
Primarily worked on increasing revenue through sales efforts and by playing a vital role in creating and continuing an ongoing dialogue with customers.
Initiated marketing strategy and sales efforts for managed email/e-newsletter marketing programs, internet marketing programs as well as software and website development projects.
Was responsible for day-to-day operations and maintaining accounting records and collection.
Played an active role as Telemarketing Team Leader in a merger operation.
Graduate School, State University of New York, Binghamton - Graduate Assistant
09/02 - 09/03 Binghamton, New York USA
Responsible for organizing workshops to help students obtain academic and non-academic careers.
Publicized graduate school events and made general announcements to graduate students by maintaining a website, and a database for admissions.
European Tile & Marble Design - Office & Warehouse Manager, Sales Representative
06/02 - 09/02 Anaheim, California USA
Responsible for analyzing the market opportunities for the company’s products involving market research, segmentation & developing strategies for targeting & positioning.
Responsible for handling all walk-in and phone inquiries as well as arranging deliveries.
Launched and managed a database for inventory monitoring and scheduling orders.
A. Anthony Corp. - Assistant to the President
12/01 - 05/02 Binghamton, New York USA
Reviewed and assisted compilation of company information for the purpose of marketing materials in print and web based.
Investigated and identified federal clients that procure various forms of property management and real estate services, and prepared construction and renovation proposals.
Researched regarding the marketing of real estate services to international clients with holdings in the US, primarily major metro investments such as New York City and Miami.
ÖZGEÇMİŞ / RESUME
- Türk Eximbank ve Kredi Garanti Fonu (KGF) Semineri, KOSGEB İkitelli 6.6.2015
- Emarsys Academy – CEO'lar ile E-Ticaret Sohbeti, Point Hotel Taksim 29.4.2015
- İşletmelerin/Girişimcilerin Büyüme Sermayesine Erişimi için: Borsa İstanbul Özel Pazar Semineri Katılımcı Kağıthane, İstanbul 11.2.2015
- Teknomoda Fotoğraf Eğitimi Katılımcı Kağıthane, İstanbul 19.2.2014
- X. KOBİ ZİRVESİ “REKABET GÜCÜ İÇİN ULUS. VE BİLGİ DENEYİMİ” Attendee 13.02.2014
- Bahçeşehir Univ. “Sektör Danışma Kurulu” Attendee 5.2.14
Etohum Girişimcilik Zirvesi 25.1.2014 İTÜ Maslak İstanbul
Etohum Istanbul Camp Attendee 27.04.2013 Özyeğin University Çekmeköy İstanbul
ActionCOACH "İşletmeler İçin Büyüme ve Karlılığın 6 Adımı" seminar 11.04.2013 Istanbul
- Etohum Start-up Turkey Attendee 16.02.2013 Antalya
E-trade Era training by Mahir Erkan 11.08.2012 İstanbul
- Horoz Logistics “New Turkish Trade Code Training” 10.03.2012 İstanbul
UND “New Turkish Trade Code Conference” 23.02.2012 İstanbul
- MÜSİAD “Lojistik Sektör Kurulu Arama Konferansı” 29.02.2012 İstanbul
- Baybars Altuntaş Entrepreneurship Workshop 16.07.11
Baybars Altuntaş Entrepreneurship Conference 25.06.1
- ISO 9001:2008 Auditor Training and Certificate 27-28.04.2012 İstanbul
- KOSGEB Practical Entrepreneurship Training Certificate sponsored by İSMEK 02.04-05.05.11
Foreign Trade Certificate, International Business School Istanbul 16-17.04.2011
- “Management Training from CEOs” Conference Attendee, Kültür University Istanbul 26.03.2011
- SAP Turkey CRM Solutions Forum, Hyatt Regency Hotel Istanbul 11.06.2010
- Intercombi Internal CRM Implementation Training, 10.07.2010
- Coaching & Leadership Training, 26-27.07.2008
SAP & Elsys CRM Solutions Forum, 04.07.2008
Excellent Customer Service over Telephone Training, 29.06.2008 Istanbul
Sales & Marketing Techiques Internal Training, 19.06.2008 Istanbul
- SAP Forum Turkey, 27.04.2008 Istanbul, Turkey
- RODER ADR Dangerous Goods Transportation training, 17.03.07 İstanbul
- İGEME-İSO Int. Contracts and Solution of Conflicts Training, 19.04.07 Istanbul
Turkey-Ministry of Transport Certificate of Professional Competence May 2006
- Intecombi Internal Audit Training and Certificate, 23.01.06
- UTIKAD “Global Logistics & Case Studies” training attendee Certificate 10.03.06
Roder “Int. Transport Upper Management” training, November 2005
- APL Logistics “Logistics Awareness Course” 07.11.05 Istanbul, Turkey
- Shenker - Gillette Lead Logistics Provider IT Training 06.04.05 Schweinfurt, Germany